How do notifications work?
Email, in-app, and optional SMS for messages — and where to change those settings.
Reviewed September 14, 2026
Quick answer
What we email
Expect email for offers, accepted prices, purchases, sales, shipping updates, review requests, and support case replies. Check spam for password resets and We’ll buy quote emails.
SMS for Messages
Profile → Notifications has Message SMS. Opt in and add a phone number to get texts for new messages. You can turn this off anytime.
In-app
The dashboard and Messages Activity tab surface favorites, follows, and offer activity. There is not a full per-event email toggle list yet — important order traffic still emails you.
Related articles
Still need help?
Search didn't cover it? Open a case with the team — we read every message. For a specific purchase or sale, start from the order and tap Get help.